The initial meeting
We actively urge future clients to consider the "Which" consumer guide to appointing your agent. "Which" state that a client should speak to around three agents before appointing one. This give the vendor reasonable balance and choice. Within our initial meeting we would wish to leave you confident that we are a company more than capable of dealing with your property sale. Some of the key parts of the sale and our expertise would be covered by the following:-
Negotiations
We undertake that our negotiators are fully trained in property negotiations and have the special skills required to deliver the client the right deal.
Advertising
We use regional, national and international media. We tailor the advertising package, which is included within the fees and not charged out as an additional expense.
Property condition
We advise what may be done to improve the price you achieve.
Inventory
We advise on how to handle the issues of preparing an inventory, which is itemised by us and included within our fees.
Title
We discuss your actual ownership and how it is best presented and how you are protected in contract negotiations.
Legal
How to get the best from your legal representatives.
Accountants
How your accounts should be presented to prospective purchasers.
Applicants
Last but by no means least, what real vetting means. We always aspire to accurately vet prospective purchasers. We are a little old fashioned in this regard and would often advise a client that they do not incur legal costs by instructing a lawyer until we are at least confident that the purchaser has the ability to complete a transaction.
Fees
Please do not be persuaded to pay fees in advance. How many good tradespersons get paid before the job is complete? Our profession is no different. Also, bear in mind some up front fees actually pay that agents wages, so they pay themselves before your property is even marketed. This cannot be right. Our philosophy is simple - if an agent really is capable and really knows their business, they are able to advertise and pay for all costs including a printed brochure in some instances, within their fees.
If an agent is unsure of their capabilities then they will wish to reduce his risk in marketing, thus charging a client all costs in advance, on top of an overweight fee structure. Our agency operates on a no sale no fee basis unless specified to the contrary.
Our selling contract is relatively simple and can be legally inspected before it is signed.
How is that for service?
Clients can of course market their property in whichever medium we decide is relevant at our initial marketing meeting. However, like all marketing, there are always key aspects. The five key aspects listed below form the basis of our service:-
Exposure to our extensive register of those people with a commitment to buying in the Westcountry.
Properly printed sales literature and brochures.
Pre-marketing format with all other professional advisers.
An infallible multiple listing system.
Advertising in trade journals and all the main nationals including The Telegraph, The Express, Daltons Weekly, etc.
These services are free and are included within our end fee. If we are unsuccessful, you pay NOTHING.
